Refund and Cancellation Policy
Refund and cancellation policy for Healing and Mentoring sessions.
Should you need to cancel or re-schedule your appointment for any reason, please provide 48 hours notice so I can offer your place to someone else. A significant amount of energy and preparation goes into all healing and mentoring sessions.
A credit may be applied for unseen circumstances requiring a cancellation/re-scheduling once only. Further cancellations or re-scheduling with less than 48hrs notice will mean your payment and session will be forfeited.
Fees are no longer refunded to sellers who issue refunds, as a result any refunds will be minus Paypal/Payment Processor fees.
Refund policy for all workshops:
I understand ‘life’ can throw us curve balls from time to time! I offer a 3 day cooling off period whereby you can receive a full refund should you change your mind for any reason (minus payment processor fees). Outside of this, I do not offer refunds for my sessions or programs.
Should you choose to pay via payment plan and choose to discontinue your program, course or package for any reason, full payment is still required as stated in the above refund/cancellation policy. If payments are dis-honoured/not made on time, access to course material and support will be suspended until such time as payments have been rectified.
This policy is in addition to any rights you have under the Australian Consumer Law.
I would like to acknowledge that I live and work on the land of the Wurundjeri people of the Kulin nation and I wish to pay my respects to the elders past, present and emerging. Sovereignty has never been ceded.